FAQ
Questions travellers ask me
Can't find your answer? Send me a message and I'll reply, usually within an hour.
Before you apply
Are you the Vietnamese government?
No. I'm an independent service. The official portal is evisa.gov.vn and you can apply there yourself for the government fee only. People use me when they want their application checked, need it fast, or prefer to talk to a person.
Do I need a visa for Vietnam?
Most travellers do. Since August 2023 every nationality can apply for an e-visa. Citizens of some countries, including the UK, Germany, France, Italy, Spain, Japan, South Korea, the Nordic countries and several other European countries, can enter visa-free for a short stay, usually up to 45 days. Citizens of most ASEAN countries also have visa-free stays.
Visa-free rules change, so use the free check on the home page or message me with your nationality and dates.
I can enter visa-free. Why would I need an e-visa?
If you want to stay longer than your visa-free period, or you plan to leave and come back (for example a side trip to Cambodia or Thailand), an e-visa for up to 90 days with multiple entry is usually the easier option.
How long is the e-visa valid?
Up to 90 days, single or multiple entry. You choose your entry and exit dates when you apply.
What do I need to apply?
A passport valid for at least 6 months after arrival, a clear photo of your passport data page, a recent portrait photo, your entry and exit dates, and the airport where you will arrive.
What are the photo rules?
Portrait: facing the camera, plain light background, no glasses or hat, face clearly visible. Passport page: the whole page with all four corners, no glare over the text. A phone photo is fine. I check both before submitting.
Prices and timing
How much does it cost?
The normal e-visa is $45 single entry or $70 multiple entry, everything included. Urgent options cost from $39 plus the government fee ($25 single, $50 multiple). See all prices.
How long does it take?
Standard processing takes 7–10 working days, longer around Vietnamese public holidays such as Tet. If you fly sooner, choose an urgent option with a guaranteed time: 1 hour, 4 hours, 1 day, 2 days or 3 days. On Saturday and Sunday there is a weekend emergency option.
I already applied on the official portal. Can you speed it up?
Yes. Choose "Speed up my application" when you apply, and send your e-visa code (it starts with E) and the email you used on the application. You pay only the urgent service fee, since the government fee is already paid.
Can I get an e-visa at the weekend?
Yes. The weekend emergency option is available from Friday 18:00 through Sunday, with your result by 18:00 on Saturday or Sunday. On Saturday and Sunday, apply before 14:00 to get it the same day. It costs $199 plus the government fee.
Are there extra fees for some nationalities?
Yes. Passport holders from Egypt, Algeria, Morocco, Tunisia, Sri Lanka, Mauritius and Türkiye pay a $20 surcharge.
When do I pay?
After I've checked your application, I email you a secure payment link. Nothing is submitted until you've paid.
What happens if my application is refused?
Fees are payable whether the application is approved or refused, because the work and the government fee are already spent. That's why I check your eligibility for free before you pay.
After approval
How do I receive my e-visa?
By email, as a PDF. Print it or keep it on your phone. Show it with your passport at immigration on arrival.
I made a mistake on my e-visa. Can it be fixed?
Yes, for entry through an international airport. Correcting your name, date of birth, gender, passport number or passport expiry date costs $75. Changing your entry or exit date costs $90. Read more.
Can I extend my e-visa inside Vietnam?
Generally no. To stay longer, you leave Vietnam and apply for a new e-visa, or switch to a visa type that fits a longer stay. Ask me before your visa runs out and I'll explain your options.
Can I arrive at a different airport than the one on my e-visa?
Your e-visa lists the entry port you chose. If your plans change, message me before you fly and I'll tell you what to do.